Last Revised: October18, 2016
What personally identifiable information is collected from you through the app, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing.
In General, we may collect information that can identify you, including your name and email, as well as information regarding your interests. If you choose to log in using your Facebook account, we may collect information tied to that account to populate app data. We may also request information about your location via GPS. By using the Service, you are authorizing us to gather, parse and retain data related to the provision of the Service.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via entry into the app or other direct contact from you. We will not sell or rent this information to anyone.
We collect information in a variety of ways to facilitate our services. This can include direct entry via forms, download through other websites that you connect us to (such as when logging in via Facebook), tracking codes such as cookies and pixel tags that save or track information about app usage, and automatically sent information such as IP address and device IDs.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, or when requested to do so. We may share aggregated data based on information we collect with third parties at our discretion, but this information will not be specific to individual users and will not be personally identifying. Some of the information we collect, such as your name and profile information, may be publically displayed on the app as part of the app’s functions. This is to facilitate interactions and connections between users. The app will indicate when it is collecting information that is publically visible.
We may disclose personal information as required by law in response to subpoenas, court orders, and other investigative demands. We may also do so if we feel it is appropriate to assist in investigating or preventing illegal or harmful activities. We may also transfer your information in the event of a sale of business, merger, or similar substantial corporate transaction.
We do not knowingly collect, maintain, or use personal information from children under the age of 18.
Your Access to and Control Over Information.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
You can also access and edit your profile information directly through the app using the view profile and edit profile functions.
You may freely choose not to provide us with certain information, but doing so may prevent you from using the app or certain features of it.
Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
However, no system can be completely secure. While we work to keep your information secure, we cannot ensure that information entered into the app will remain secure from sophisticated hacking.
A Note About Minors. The HighThere Service is intended for users 18 years and older only ((twenty-one (21) years in places where eighteen (18) years is not the age of majority). We do not intentionally gather Personal Data about visitors who are under the age of 18.
A Note To Users Outside Of The United States. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.
Types Of Data We Collect. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, geo-location data, device identifier as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data as described below.
Data You Provide to Us.
Profile. We may collect Personal Data from you, such as your photo, display name, status, relationship, looking for, ethnicity, age or date of birth, geo-location data, email address, password for the HighThere Services, and and any other information you voluntarily add to your profile on the HighThere App or is generated by your use of the HighThere Service (“Profile Information”).
Account Information. We may require you to provide an email address and password to use all features of the HighThere Services (“Account Information”). You may change the email address and password associated with the account according to the methods provided by the HighThere Services.
Instant Message. When you send an instant message (which may include photos, location, audio or video) to other users of the HighThere Service, we will retain the messages (“Instant Messages”) as required by the operation of the HighThere Service.
Feedback/Support. If you provide us feedback or contact us via e-mail (e.g., for support), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. If you contact us for support, we may also collect and retain certain technical diagnostic data, e.g., your phone model.
Mailing List. If you provide us your email address for inclusion in our mailing lists, we will collect your email address. We may email you HighThere news, HighThere Services updates, the latest information on products and services, and third party offers that apply to you. You may opt out of such third party emails at the time of registration, or you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. You may not opt out of emails related to the operation of the HighThere Services as this may be necessary for the normal operation of the HighThere Services such as password recovery.
If you purchase a subscription service from us, we (or our third party service provider) will collect all information necessary to complete the transaction, including your name, credit card information, billing information, address, telephone number, and email address. If we use a third party service provider, the service provider may provide certain information back to us (e.g., your name, phone number, partial credit card number, and email address). HighThere does not receive or process credit card information directly. We currently use Stripe for purchases on Android and BlackBerry devices and Apple for purchases on Apple devices. Please review their privacy policies athttps://stripe.com/us/privacy and http://www.apple.com/privacy, respectively, to better understand their practices.
Invite a Friend. If you use the invite a friend feature on the HighThere Service, we will pre-populate your email with our invite information, but we do not store your contacts or any Personal Data from you or your friend.
Partner Promotion. We may collect information you voluntarily provide when you enter into a Partner Promotion, as described below.
Other. We may also collect Personal Data at other points in the HighThere Service that state that Personal Data is being collected. HighThere will retain Profile Information and Instant Messages in the HighThere App or on the servers for the HighThere Service, for as long as needed to provide the HighThere Service and to comply with our legal obligations, resolve disputes and enforce our agreements.
Data Collected via Technology.
Device Information. We will collect an ID that is unique to the mobile device on which you install the HighThere App (“Device ID” and “Device”, respectively). For example, if you installed the HighThere App on an Apple Device, we store your identifierForVendor. On an Android Device, this Device ID could include the IMEI, MEID, or ESN. We may create a hashed version of your Device ID and use your hashed Device ID to log you into the HighThere Service. We may store your Device ID and/or your hashed Device ID with other information we collect about you, including your Profile Information and your instant message information. We will collect certain software and hardware information about your Device.
Distance Information. When you use the HighThere App, we will collect your location to determine your distance from other users (“Distance Information”) through the GPS, Wi-Fi, and/or cellular technology in your Device (e.g., iPhone, BlackBerry, iPad, iPod Touch or Android device). Your last known location is stored on our servers for the purpose of calculating Distance Information between you and other users.
Third Parties. Our advertisers and partners may also use their own cookies or other tracking technology which may collect information about you within the HighThere Services. We do not control use of these tracking technologies used by advertisers and partners and expressly disclaim responsibility for information collected through them.
When you use or connect to a HighThere Site or download the HighThere App by or through a Third Party Platform (including Facebook) you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform.
We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website and/or mobile application. For example, we use a third-party service for ad tracking and to help us prepare website and mobile application analytics.
Use of Your Data
Creation of Anonymous Data. We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the HighThere Service. HighThere reserves the right to use Anonymous data for any purpose and disclose Anonymous Data to third parties in its sole discretion.
IMPORTANT NOTE ABOUT PROFILE INFORMATION. YOU UNDERSTAND THAT WHEN YOU USE THE HIGHTHERE APP, AS A DEFAULT, YOUR PROFILE INFORMATION (DEFINED ABOVE) IS PUBLIC AND OTHER USERS OF THE HIGHTHERE APP CAN SEE YOUR PROFILE INFORMATION. DO NOT INCLUDE INFORMATION IN YOUR PROFILE THAT YOU WANT TO KEEP PRIVATE. HighThere App users can use the search feature in the HighThere App to search for other users by different profile criteria, like age. Your Profile Information will be used for these searches. The HighThere App user interface may include a feature to make certain items of Profile Information non-public, in which case we will respect your selection. However, even if you choose to make non-public certain items of your Profile Information if and as permitted by the user interface, sophisticated users who use the HighThere App in an unauthorized manner may nevertheless be able to obtain this information. The HighThere App may include a feature that allows you to designate certain users as “Favorites” or “Blocked”. Generally, this designation is only viewable by you; however, sophisticated users who use the HighThere App in an unauthorized manner may be able to determine which users you have designated as Favorites or Blocked. YOU HEREBY CONSENT TO THE DISCLOSURE OF YOUR PROFILE INFORMATION AS DESCRIBED ABOVE.
IMPORTANT NOTE ABOUT DISTANCE INFORMATION. YOU UNDERSTAND THAT WHEN YOU USE THE HIGHTHERE APP, AS A DEFAULT, YOUR DISTANCE INFORMATION IS PUBLIC AND OTHER USERS OF THE HIGHTHERE APP CAN SEE YOUR DISTANCE INFORMATION WITHIN YOUR PROFILE. HighThere App users can use the search feature in the HighThere App to search for other users by distance. Your Distance Information will be used for these searches. Your Distance Information is public, but the HighThere App may include a feature to hide or change the accuracy of your Distance Information, in which case we will respect your selection. However, even if you choose to hide the display of your Distance Information, sophisticated users who use the HighThere App in an unauthorized manner may nevertheless be able to determine your location. YOU HEREBY CONSENT TO THE DISCLOSURE OF YOUR DISTANCE INFORMATION AS DESCRIBED ABOVE.
Partner Promotion. We may disclose information you voluntarily provide when you enter into a Partner Promotion, as described below.
Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), HighThere may disclose Personal Data in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws; to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.
Partner Promotions. We may offer contests, sweepstakes, or other promotions with our third party partners from time to time (“Partner Promotion”). If additional or different privacy practices govern a Partner Promotion, then we will present you the additional or different terms prior to your entering the Partner Promotion, and such terms will apply to how we collect, use and disclose the information you provide through the Partner Promotion.
Your Choices Regarding Your Personal Data; Changing Your Personal Data
Apple. If you are using the HighThere App on an Apple iOS device, Apple Inc.’s iAd network states that users may opt out of behavioral targeting by visiting http://oo.apple.com from your iOS device.
Changes to your Personal Data. You may change certain fields of your Profile Information by editing your profile in the HighThere App. You may request deletion of your Personal Data by us, but please note that we may be legally required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may keep your Personal Data, Distance Information, Device ID, hashed Device ID, and your usage history (which includes a history of text or photos that have been censored, bans, as well as a history of profile photos uploaded) for administrative purposes.
Security Of Your Personal Data. HighThere is committed to protecting the security of your Personal Data from unauthorized access, use, or disclosure. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. No method of transmission over the Internet, or method of electronic storage, is entirely secure, however. Therefore, while HighThere uses reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, HighThere cannot guarantee its absolute security.
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17115 Avenue Le Rivage
Boca Raton, FL 33496